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FREQUENTLY ASKED QUESTIONS

  • Returns & Exchanges
    You may return unworn, unwashed, and unused merchandise back to us within 15 days of receipt for a refund to the original form of payment. Refunds are processed based on applicable product and tax charges. Original shipping charges are not refunded.
  • How long before I receive my item?
    All orders are processed within 48 hours of payment receipt. Items purchased on the weekend will be processed the next available business day. A tracking number will accompany your receipt within 48 hours of your purchase.
  • What are Panda Cups?
    Panda Cups are Chibi's favorite cup to use! A 100% recyclable, reusable and disposable 2-inch multi-purpose bamboo cup. These cups are eco-friendly, biodegradable, 100% natural & dishwasher safe.
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